Tip: Before you sell  your Iphone or ipad.

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How to reset your Apple device. (condensed from Apple notes)


© Author: Neil Patterson -- 4/5/2019 2:59 pm - Views: 2811

Before you part with your Apple device, you should run a reset to remove your personal settings. Don't manually delete your contacts, calendars, reminders, documents, photos, or any other iCloud information while you're signed in to iCloud with your Apple ID. This will delete your content from the iCloud servers and any of your devices signed in to iCloud.

Follow these steps:

  1. If you paired an Apple Watch with your device, unpair it first.
  2. Back up your device.
  3. Sign out of iCloud and the iTunes & App Store.
  4. Go back to Settings and tap General > Reset > Erase All Content and Settings. If you turned on Find My iPhone, you might need to enter your Apple ID and password.
  5. If asked for your device passcode or Restrictions passcode, enter it. Then tap Erase [device].
  6. If you're switching to a non-Apple phone, deregister iMessage.
  7. Contact your carrier for help transferring service to a new owner. If you aren't using a SIM card with your device, you can contact them to get help transferring service to the new owner.
NOTE: When you erase your iPhone, iPad, or iPod touch, Find My iPhone and Activation Lock is turned off.

What to do if you've already parted with your device.

If the steps above weren't completed AND you no longer have the device, use these steps:

  1. Ask the new owner to erase all content and settings using the above steps.
  2. If you're using iCloud and Find My iPhone on the device, sign in to iCloud.com or the Find My iPhone app on another device, select the device, and click Erase. After the device has been erased, click Remove from Account.
  3. If you can't follow either of the above steps, change your Apple ID password. This won't remove personal information that's stored on your old device, but it prevents the new owner from deleting your information from iCloud.
  4. If you're switching to a non-Apple phone, deregister iMessage.
  5. If you're using Apple Pay, you can remove your credit or debit cards at iCloud.com. Choose Settings to see which devices are using Apple Pay, then click the device. Next to Apple Pay, click Remove.

Learn more

* When you tap Erase All Content and Settings, it completely erases your device, including any credit or debit cards you added for Apple Pay and any photos, contacts, music, or apps. It will also turn off iCloud, iMessage, FaceTime, Game Center, and other services. Your content won't be deleted from iCloud when you erase your device.

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